Heyman HospiceCare at Floyd supports patients and families with medical care, respite care and social services to reduce stress and improve quality of life. Our care team provides compassionate, comfort-oriented care to patients with a life expectancy of less than six months who live in Floyd, Chattooga, Polk, Bartow and Gordon counties.
We provide care in the home not a hospital facility. This allows families to be together when they need it most, sharing the final days in peace, comfort and dignity. Every patient and every family has different needs. Our skilled and compassionate team listens to your needs and can help navigate not only the health care but also the spiritual and emotional needs.
- Hospice care for all ages, including children
- Inpatient and respite services
- Delivery of medication, medical supplies and medical equipment to patient homes
- Care in nursing homes and assisted-living facilities
- Home care and support provided by a team of specially trained registered nurses, caregivers, physicians, social workers and volunteers
- Pain control
- Symptom management
- On-call nurses and social workers available 24 hours a day/7 days a week
- Home health aides to assist with bathing and other personal care needs
- Home visits by social workers to provide counseling and assistance
- Spiritual support that is respectful of personal faith and beliefs
- Physicians who make home visits
- Grief support for family members and loved ones
- Support for the entire family
- Pet therapy
Support Patient and Family
We know that often it's a wide circle of people who need care and support. Our hospice team offers support services for family members and loved ones, as well as around-the-clock care to patients. Our medical director, registered nurses and home care aides can teach family members how to provide basic needs for a patient and how to maintain a safe, healthy environment.
Grief education is important. Our bereavement coordinator offers a insight into the grief process along with helpful support resources. For spiritual needs, the chaplain is available at the comfort level of the patient and family.
Volunteers also play a crucial role, providing companionship and performing tasks that can sometimes seem overwhelming to those already busy with daily activities. Our volunteers will run errands, write letter and read to patients and also offer support at the time of death and during bereavement.
The Floyd Care Team
Our Circle of Care philosophy joins a patient's primary care physician into a team that provides education, understanding and support to the patient and their family.
Our care team includes medical directors and doctors, nurses, certified nurse's aides (CNAs), social workers, a chaplain and volunteers. Our nurses our certified in hospice and palliative care, enabling them to follow best practices and provide the highest quality care. This expert care continues to our pharmacy provider who specializes in hospice and palliative care offering a deeper understanding of the patient needs.
It is important to our care model that physicians spend time with our patients. According to a survey by the Centers for Medicare & Medicaid Services (CMS), our physicians spend three times more time caring for patients than other hospices in the area.
Quality of Care
Heyman HospiceCare at Floyd has ranked higher than national benchmarks in patient satisfaction and quality of care. Our program has received quality scores of 100 percent for the following measures, as evaluated by Deyta Analytics:
- Pain assessment, including pain medications and related body functioning
- Dyspnea (difficult or uncomfortable breathing) screening and treatment
- Spiritual or life concerns
- Treatment preferences
We have a history of caring for families in Northwest Georgia. Established in 1990, Heyman HospiceCare at Floyd was the first provider of end-of-life care in our community. Today, Heyman HospiceCare remains the only hospital-based, non-profit provider of hospice services in the area.
Our programs are continually growing to incorporate such added functions as special care and recognition for veterans, planning and assistance with pet care, grief support, bereavement counseling and semiannual memorial services.
Heyman HospiceCare is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.
Specially Trained Staff
You will find our nurses have gone beyond their basic credentialing to receive special certifications in hospice and palliative care. This extra training enabling them to follow best practices and provide the highest quality care.
This expert care continues to our pharmacy provider who specializes in hospice and palliative care offering a deeper understanding of the patient needs.
Referrals are accepted 24/7 by calling 706.509.3200 or 800.324.1078.