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​We Are Here to Help

We welcome comments, questions and feedback from patients and visitors by email and phone. If a more immediate response is ne​eded, contact us by phone.

If a member of the Floyd staff provided exceptional care or service, you can send a WOW!​ to recognize them. If the care you received from a bedside nurse was exemplary, you can nominate your nurse for a DAISY Award.​

Call Us

To ask a question by phone, contact customer support in the following areas. If you have a general question or concern, call the Hospital Operator at 770.748.2500.

Billing Questions

Human Resources

MyFloyd Patient Portal

​Email Us

To contact us by email, please complete the Contact Form.

We will make every effort to contact you within two business days. For your protection, Polk Medical Center does not recommend the use of email to give personal or medical information. If you have a question that would involve such information, contact your doctor's office or the appropriate department.