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​Primary and Urgent Care Patient Portal FAQs

What is MyFloyd patient portal?

MyFloyd patient portal is a secure website that allows read-only access to a patient's medical information. Through MyFloyd patient portal, primary care and urgent care patients can request medication refills and doctor's appointments, view prescribed medications and visit summaries, and securely message a provider.

How can I enroll in MyFloyd patient portal?

A patient interested in accessing MyFloyd patient portal should provide a valid email address during a visit with a Floyd primary care or urgent care provider. To enroll after a visit, call 706.509.3236. The patient will be asked a series of questions to verify identity. Then an email invitation with a secure, unique link to the patient portal will be sent to email address provided by the patient. 

Once receiving the secure link, the patient should follow the instructions provided to create a username and password to access the MyFloyd account.

How do I log into MyFloyd patient portal?

Once a patient's account has been created, the MyFloyd patient portal account can be accessed anywhere with Internet access by going to​The patient should select the MyFloyd patient portal link for Floyd Primary Care and Urgent Care, and click the Login button. 

How do I change my password?

At the login screen, choose the Forgot password link.  An email will be sent to the patient for a password reset. Follow the steps from the email link to change your password. 

What should I do if I change my email address?

Be sure to let us know your new email address to ensure that you do not miss any notifications. Your privacy and verification identification are important to us. Call 706.509.3236 to answer a series of questions to verify your identity and have your email address updated. Then, we will send another invitation to your new email address. 

What if I have questions or trouble accessing my account?

For assistance with logging into MyFloyd, call 706.509.3236 between 9 a.m. - 4 p.m.  

Where does my health information come from?

Information available in the patient portal is pulled directly from the patient's electronic health record. The information will include visits to any Floyd Primary Care or Urgent Care providers.

Patients that received services provided at Floyd Medical Center or Polk Medical Center will need to register for the MyFloyd hospital inpatient patient porta​l​.